Tableside Talks: Brian Mercury Of Cambridge Street Hospitality Group
Tableside Talks Cassie Francisco Tableside Talks Cassie Francisco

Tableside Talks: Brian Mercury Of Cambridge Street Hospitality Group

Brian Mercury is currently the Executive Pastry Chef of Cambridge Street Hospitality Group, including Puritan, Puritan Oyster Bar, The Lexington, Gepetto, Cafe Beatrice, and Amba all located in Cambridge, MA. During his interview, Brian shares the challenges of leading in hospitality, his mantra, "Bend, don't break," and advice for aspiring hospitality leaders.

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Tableside Talks: Christine Quigley of Esmé
Tableside Talks Cassie Francisco Tableside Talks Cassie Francisco

Tableside Talks: Christine Quigley of Esmé

Christine Quigley is currently the General Manager of Esmé, a Michelin-starred fine dining gem in Chicago's Lincoln Park neighborhood. In her interview, Christine talks about the most impactful piece of advice she received about leadership, one thing she wishes she knew before stepping into a leadership role, and her favorite thing about leading in hospitality.

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One way to prevent conflict before it starts
Leadership Cassie Francisco Leadership Cassie Francisco

One way to prevent conflict before it starts

Conflict can consume up to 40% of a manager’s time. Prevention through clear expectations and role clarity is key. When conflicts occur, interest-based negotiation is one way to manage conflict. This approach focuses on finding win-win solutions through active listening and identifying common interests. Effective management reduces conflict's impact, allowing restaurant managers to focus on other priorities.

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Tableside Talks: Bonnie Nag of Toro
Tableside Talks Deirdre Auld Tableside Talks Deirdre Auld

Tableside Talks: Bonnie Nag of Toro

We're thrilled to welcome Bonnie Nag to Tableside Talks! Bonnie currently leads the front of house team Toro Boston. During her interview, Bonnie shares the most impactful piece of advice she received about leadership, how she supports her team during times of crisis, and tips for people just starting out in hospitality leadership.

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Tableside Talks: Beau Sturm of Starlite Management Company
Tableside Talks Cassie Francisco Tableside Talks Cassie Francisco

Tableside Talks: Beau Sturm of Starlite Management Company

Beau Sturm is co-owner in Starlite Management Company, which includes Somerville’s Trina’s Starlite Lounge and Parlor Sports, Boston’s Audubon, Newburyport’s The Paddle Inn, and Plum Island’s The Sunset Club. In his interview, he reflects on one moment he would change and why, how learning and development impacted his career, and where he finds inspiration.

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8 lessons from starting a business
Business Deirdre Auld + Cassie Francisco Business Deirdre Auld + Cassie Francisco

8 lessons from starting a business

In the spirit of transparency and demonstrating the power of regular reflection, we wanted to share some of the biggest lessons we’ve learned over the last year. We’re sure some of you can relate to these lessons as business owners yourselves.

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